A woman from Brockton is suing a Pembroke Dunkin’ store owner for $100,000 claiming she was severely burned at the drive-thru by three cups of coffee and then mocked by the employees.
Angela Barbosa claims that three cups of scolding hot coffee spilled on her because the employee had failed to property cap them at the Dunkin’ restaurant on Torrey Street in Brockton in June of 2020.
As her screamed in pain, Barbosa said she began to rip off her pants in the parking lot to prevent further damage, exposing herself to Dunkin’ employees who proceeded to point and laugh at her, according to court documents.
She filed the lawsuit in Plymouth Superior Court last week against the Pembroke-based Cadete Enterprises, owned by John Cadete.
“Thus, not only was she burned and in pain as a result of the employees’ negligence, she suffered the indignity and extreme embarrassment of being laughed at and mocked, while in a very vulnerable and exposed condition,” the documents read.
The hot coffee left Barbosa severe burns and nerve damage. She also had to have a mole surgically removed from her backside as a result of the incident which also left her with what appear to be permanent scars, the lawsuit said. She will likely need cosmetic surgery in the future to reduce its visibility.
Barbosa claims she suffered emotional harm along with the physical pain. The lawsuit states she has had trouble sleeping and bouts of crying after the incident.
“The Defendants’ actions were extreme and outrageous, beyond all possible bounds of decency and utterly intolerable in a civilized community,” documents said.
As a result, Barbosa suing for negligence, negligent infliction of emotional distress and intentional infliction of emotional distress.
According to his website, Cadete’s owns 60 franchise stores in Massachusetts, including Dunkin’, Meineke Car Care Center and Anytime Fitness.